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Your wallet, withdrawals and your plan

How money comes in, how your plan is paid, and how to withdraw your earnings to your bank.

Money in

  • Online sales of your packages, as soon as Paystack confirms each payment.
  • Deposits you make on the Wallet page, through Paystack.

Every entry is listed on the Wallet page, and you can download the statement as a spreadsheet (CSV).

Your plan

Your subscription is paid from the wallet. In Billing, choose your plan and monthly or yearly billing. Renewal invoices are raised a few days before your period ends and paid from the wallet when it covers them; a deposit pays a waiting invoice straight away.

If the trial ends before your first payment, or an invoice is still unpaid after the grace period, your portal opens only Billing, Wallet, Support and Account until it is paid, and online buying on your Wi-Fi page pauses.

Withdrawals

The account owner withdraws from Wallet › Withdrawals to your bank:

  1. Enter the amount (at least the minimum shown) and your bank details. The account number is stored encrypted.
  2. The amount is held from your balance at once, so it cannot be spent twice.
  3. We pay it to your bank and email you the transfer reference. If a withdrawal is rejected, the amount goes back to your wallet.